Telegram

Overview

Connecting Telegram lets LeadX send and receive messages through a Telegram bot, so conversations started on Telegram reach your team in LeadX alongside your other channels.

Access

• Navigation path: Sidebar > Apps > Telegram
• Route: /apps/telegram

Prerequisites

You need a Telegram bot and its token. Bots are created in Telegram itself:

1. Open Telegram and start a chat with @BotFather.
2. Send /newbot and follow the prompts to name your bot.
3. BotFather replies with a bot token — a long string. Copy it.

The token is what lets LeadX act as that bot, so treat it like a password.

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Connect Telegram

Click Add.

Field	What it does
Name (required)	A name for this connection inside LeadX, so you can tell it apart from other bots.
Bot Token (required)	The token BotFather gave you.

Steps

1. Create a bot with @BotFather and copy its token.
2. In LeadX, go to Sidebar > Apps > Telegram.
3. Click Add.
4. Enter a Name and paste the Bot Token.
5. Click Add.

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Table Details

Column	Meaning
Name	The connection's name
Bot Token	The token in use, partly hidden
Actions	View, edit and delete controls

Edit Or Delete A Connection

Use the row actions to change the name or token, or remove the connection. Removing it stops LeadX sending or receiving anything through that bot.

Helpful Notes

• Before anything is connected the page shows Get Started with Telegram!
• If you regenerate the token in BotFather, the old one stops working — update it here too.
• Conversations that arrive through the bot appear in Unified Chatbox with your other channels.
• A bot can only message people who have started a chat with it first — Telegram does not allow unsolicited messages.